Other Policies
Cookie Policiy
The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Cookie Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are your specific cookie-related practices. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Cookie Policy.
Shipping Policiy
📦 Processing & Shipping Time
Orders are processed within 1-3 business days (excluding weekends & holidays).
Once shipped, delivery times vary depending on the destination:
Germany: 2-5 business days
EU Countries: 5-10 business days
International: 7-20 business days
You will receive a shipping confirmation email with tracking details (if applicable).
🌍 Shipping Rates & Methods
Germany: Standard shipping starts at €3,70. Free shipping on orders over €39
EU & International: Shipping rates are calculated at checkout based on location.
We use reliable shipping carriers such as DHL, Deutsche Post, or UPS for all deliveries.
📦 Customs & Import Duties
International orders may be subject to customs fees, taxes, or import duties, which are the responsibility of the customer.
Please check your local regulations before placing an order.
📌 Address & Delivery Issues
Please ensure your shipping address is correct at checkout.
We are not responsible for packages lost due to incorrect addresses.
If your package is marked as "delivered" but not received, please contact the carrier first before reaching out to us.
🚚 Delays & Shipping Restrictions
We are not responsible for delays caused by customs, weather, or postal disruptions.
We currently do not ship to P.O. boxes or military addresses.
📩 Need Help?
For any shipping inquiries, contact us at info@golorsch.de
Refund Policiy
Effective Date: [2025-04-01]
At Lorsch Sticker Shop, we strive to provide high-quality products and excellent customer service. Please read our refund policy carefully before making a purchase.
1. No Returns & Exchanges
Due to the nature of our products, we do not accept returns or exchanges unless the item is defective or incorrect.
All sales are final once the order has been placed.
We cannot accept returns for change of mind, incorrect size, or personal preferences.
2. Defective, Damaged, or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery:
📩 Email: info@golorsch.de
📸 Include clear photos of the issue and your order number.
✅ If approved, we will offer:
A replacement (if stock is available) or
A refund to the original payment method.
Note: Minor variations in color or design due to screen differences are not considered defects.
3. Refund Process
Approved refunds will be processed within 5-10 business days.
Shipping fees are non-refundable, unless the issue was due to our mistake.
Refunds will only be issued to the original payment method.
4. Lost or Delayed Shipments
We are not responsible for delays caused by postal services, customs, or incorrect addresses provided by the customer.
If your package is marked as "delivered" but not received, please contact your local carrier first before reaching out to us.
We cannot issue refunds for lost shipments unless insured shipping was purchased.
5. Cancellations
Orders can only be canceled within 12 hours of purchase, as we process orders quickly.
Once an order is shipped, it cannot be canceled or modified.
6. Contact Us
If you have any questions regarding refunds, please reach out to us at info@golorsch.de
🔹 Thank you for supporting Lorsch Sticker Shop! 😊