Privacy Policy

Effective Date: [2025-04-01]

At Lorsch Sticker Shop, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website and make purchases.

1. Information We Collect

We collect the following types of information when you interact with our website:

Personal Information: Name, email address, phone number, shipping & billing address.
Payment Information: We process payments through secure third-party providers (e.g., PayPal, Stripe) and do not store your payment details.
Technical Data: IP address, browser type, operating system, and browsing behavior collected via cookies.
Communication Data: Any messages or inquiries sent to our customer service.

2. How We Use Your Information

We use your data for the following purposes:

✅ Order Processing: To fulfill and ship your orders.
✅ Customer Support: To respond to inquiries and provide assistance.
✅ Marketing & Promotions: To send special offers, newsletters, and updates (you can opt out anytime).
✅ Website Optimization: To analyze website performance and improve user experience.
✅ Legal Compliance: To prevent fraud, comply with regulations, and protect our business.

3. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience:

🍪 Essential Cookies: Necessary for website functionality (e.g., shopping cart).
📊 Analytics Cookies: Help us analyze website traffic and improve our services.
📢 Marketing Cookies: Used for personalized ads and promotions.

🔧 Opt-Out: You can manage or disable cookies in your browser settings.

4. Data Protection & Security

We implement strict security measures to protect your data, including encryption and secure server storage. However, no online transaction is 100% secure, and we encourage safe browsing practices.

5. Third-Party Services

We may share limited data with trusted third-party providers (e.g., payment processors, shipping carriers) only to fulfill orders and provide services. We do not sell or rent your personal data to third parties.

6. Your Rights (GDPR Compliance)

As an EU customer, you have the right to:

✔ Access your personal data.
✔ Request correction or deletion of your data.
✔ Withdraw consent for marketing communications.
✔ Request data transfer to another provider.

To exercise these rights, contact us at info@golorsch.de

7. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

For any privacy-related concerns, please email us at info@lorschstickers.com.

🔒 Your privacy matters to us – thank you for trusting Lorsch Sticker Shop!