Shipping Policy

📦 Processing & Shipping Time
Orders are processed within 1–3 business days (excluding weekends and holidays).

All orders are shipped from China with tracking.
Estimated delivery time: 7–14 business days worldwide.

You will receive a shipping confirmation email with tracking details once your order is shipped.

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🌍 Shipping Rates & Methods
Germany: Standard shipping starts at €3,70. Free shipping on orders over €39

EU & International: Shipping rates are calculated at checkout based on location.

We use reliable shipping carriers such as DHL, Deutsche Post, or UPS for all deliveries.

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📦 Customs & Import Duties
International orders may be subject to customs fees, taxes, or import duties, which are the responsibility of the customer.

Please check your local regulations before placing an order.

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📌 Address & Delivery Issues
Please ensure your shipping address is correct at checkout.

We are not responsible for packages lost due to incorrect addresses.

If your package is marked as "delivered" but not received, please contact the carrier first before reaching out to us.

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🚚 Delays & Shipping Restrictions
We are not responsible for delays caused by customs, weather, or postal disruptions.

We currently do not ship to P.O. boxes or military addresses.

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📩 Need Help?
For any shipping inquiries, contact us at info@golorsch.de